Choose How Your Business Works
Every Yepsta business gets the tools needed to manage services, customers and billing. You then make two separate choices: whether you sell products and whether customers or your team can create appointments.
Where to find these choices
Section titled “Where to find these choices”- During setup, use the Operations step.
- After launch, the owner can open Settings → Business Operations.
Choose what fits your day-to-day work
Section titled “Choose what fits your day-to-day work”| Choice | Turn it on when… | If it is off… |
|---|---|---|
| Services | No choice is needed—services are always included | Service lists, customers and billing remain available |
| Sell products | You sell items such as shampoo, spare parts, books or packaged goods | Product and stock records stay safe, but public product sales are paused |
| Accept new appointments | Work is reserved for a date and time, such as a salon visit, consultation or class | Existing appointments stay available, but no new bookings can be created |
| Show hours publicly | Customers should see your normal opening times | Saved hours remain private |
The product and appointment choices do not depend on each other. For example:
- A salon may take appointments and sell hair-care products.
- A consultant may take appointments without selling products.
- A repair shop may sell spare parts without using appointment booking.
- A cleaning or project-based business may use services, customers and billing without products or appointments.
Complete the Operations step
Section titled “Complete the Operations step”Choose your business operations
- Review the Service operations card. This is always active.
- Under Do you sell products?, choose Yes only when products are part of the business.
- Under Do you use appointments?, choose Yes when new work should be booked for a date and time.
- Set the normal weekly opening days and hours for the primary location.
- Choose whether those hours should appear to customers.
- Review the summary, then save and continue.
Change a choice later
Section titled “Change a choice later”Open Settings → Business Operations, update the choices and save.
- Turning product selling off keeps existing products, stock details and order history. It hides public products and pauses new online orders.
- Turning appointments off keeps existing and future appointments available to manage. It stops new bookings from customers and the team.
- Turning either choice back on does not automatically publish a store or make every service bookable. Review the related public settings before sharing links with customers.
If something does not appear
Section titled “If something does not appear”- If product publishing is unavailable, confirm Sell products is on.
- If a new appointment cannot be created, confirm Accept new appointments is on.
- If customers cannot see opening hours, confirm Show hours publicly is on.
- If online ordering is still unavailable after enabling products, review Website Manager, Store Manager and the products you want to show.
- If booking is still unavailable after enabling appointments, review services, staff and working hours.
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