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YepstaYepsta Help Centre

Understand the Public Business Profile

Your public business profile gives customers a structured view of the business and its public locations, with links into booking and the online store where enabled.

What customers can see

Section titled “What customers can see”

Depending on Website Manager section settings and available source records, the profile can show:

  • public business or location name, tagline, description, images and gallery;
  • public phone, email, WhatsApp, address, map and working hours;
  • a location selector for multiple public branches;
  • active public services, booking CTA and offers;
  • active product previews and a link to the full store;
  • public social links and Google-review actions; and
  • supported packages, memberships, vouchers, coupons or review-reward content.

The current Website Manager does not expose a public staff-directory section. Staff availability can still determine which booking slots exist, but do not promise a visible staff profile.

Understand location scope

Section titled “Understand location scope”

Only an active location whose Branch website active setting is on can appear as a public branch. A branch override supplies that location’s display name, CTA, contact details, announcement, cover and gallery. Business-level details are used where an override is absent.

Services must be active, publicly bookable and assigned to the branch before customers can use them there. Product previews depend on the active product catalog and section visibility; customers use Store or Visit Store for shopping.

Review the public result

Section titled “Review the public result”

Open Online Presence → Website Manager.

Audit your public profile
  1. Select Preview.
  2. Check the business-level page and select every public location.
  3. Verify name, contact details, address, hours, images and links.
  4. Confirm public services open the intended booking flow.
  5. Confirm product or offer sections show only intended active content.
  6. Open the store link when the store is enabled.
  7. Repeat the check in a signed-out private browser on mobile and desktop.

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