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YepstaYepsta Help Centre

Create and Manage Business Locations

A location is a branch or operating site. Yepsta uses it to scope services, staff, availability, appointments, stock and billing identity.

Before you begin

Section titled “Before you begin”

Confirm that the branch does not already exist. Prepare a clear branch name, full address, city, state, pincode, phone and email. GST-registered branches also need their approved GST and invoice details.

Where to find it

Section titled “Where to find it”

Use Business → Locations to create a branch and edit its basic record. Use Settings → Locations & GST for detailed branch identity, contact, GST and invoice settings.

Add a location

Section titled “Add a location”
Create and complete a branch
  1. Open Business → Locations and review the location counter.
  2. Select Add Location.
  3. Enter a distinctive branch name and its complete address.
  4. Leave the optional Google Review field blank unless the owner has the correct branch review link and understands the note below.
  5. Save the branch. Yepsta creates it as active and generates its QR token.
  6. Open Settings → Locations & GST and select the new branch.
  7. Complete its name, legal or trade-name override if needed, address, city, state, two-digit state code, pincode, phone and email.
  8. Choose whether it is the default location.
  9. If GST registered, enter the branch GSTIN and confirm that its state code matches.
  10. Add the invoice prefix, starting number, footer and approved bank details when the branch needs them, then save.

Prepare the branch for operations

Section titled “Prepare the branch for operations”

Set weekly business hours, create services for this location, create or move staff profiles to it, assign exact services and then add staff availability. A service or staff record created for another branch does not automatically become available here.

Edit a location safely

Section titled “Edit a location safely”

Editing a name or address changes the branch identity used by connected operations. Before changing the default branch, GSTIN, invoice prefix or contact information, check upcoming appointments and billing processes that rely on it.

The current Locations add/edit workflow does not provide a supported self-service deactivate or delete action. If a branch must stop operating, first move or resolve future work and contact Support for the supported retirement process. Do not create a duplicate branch as a workaround.

Troubleshooting

Section titled “Troubleshooting”
  • If Add Location is disabled, the active-location limit is reached.
  • If the branch is missing for a team member, check the user’s assigned locations.
  • If GSTIN validation fails, check its format and the matching two-digit state code.
  • If a service or staff member is missing, confirm that its location matches this branch.

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