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Resolve GSTR-1 Validation Issues

GSTR-1 issues remain attached to the preparation that found them. There is no permanent ignore action and no in-place rewrite of retained evidence.

Open GST → GST Compliance → Returns → GSTR-1, then find GSTR-1 validation issues.

Trace the problem before changing data
  1. Read the issue title, explanation and How to fix guidance.
  2. Note the document number, issue code and issue number for your review record.
  3. Select View ledger to inspect the captured tax evidence.
  4. Select Open source when available, or GST settings for registration and turnover issues.
  5. Compare the source with the approved invoice, customer and catalog evidence before making a correction.
Issue What to verify Supported next step
Missing or invalid customer GSTIN Whether the invoice is genuinely B2B and the GSTIN checksum/state is correct Correct a draft, or use the approved historical correction path for an issued invoice
Missing or short HSN/SAC Item code and minimum digits required by the registration turnover band Correct the product or service for future lines; correct historical evidence only through a supported transaction workflow
Missing or invalid UQC Official product unit used on the invoice line Correct the product and rebuild eligible source evidence
Missing turnover band or turnover value The visible registration filing profile A Business Owner updates Settings → Locations & GST
CGST/SGST versus IGST conflict Registration state and invoice Place of Supply Correct a draft; do not rewrite an issued invoice outside a supported reversal/correction workflow
Missing nil/exempt/non-GST classification A 0% line lacks the additional reporting classification Do not guess. Confirm treatment and contact Support if the current business UI cannot represent it
Document-series gap Missing, cancelled or inconsistent invoice-number evidence Verify the series and preserve cancellation evidence; do not create a false invoice to fill a gap
Stale or changed source evidence Registration values or documents changed after the snapshot Reopen and rebuild the complete evidence chain
Create replacement GSTR-1 evidence
  1. With Lock access, select Reopen period and record a specific reason.
  2. Correct the source through its supported workflow.
  3. On Overview, select Sync GST data, then Run validation.
  4. Resolve remaining compliance blockers and generate a new snapshot.
  5. Select Mark ready and Lock period after approval.
  6. In Returns → GSTR-1, select Prepare replacement GSTR-1.
  7. Review every applicable section and confirm blockers are zero before package generation.

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